Frequently Asked Questions
Everything you need to know about our home decor and curated gifts.
How long does shipping take for fragile home items?
Standard shipping typically takes 3-7 business days. We use premium protective packaging to ensure your home decor arrives in perfect condition.
Can I include a personalized message with my gift basket?
Yes, you can add a custom message at checkout. We will print your note on a high-quality card and include it inside the package at no extra cost.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be unused and in their original packaging. Please note that personalized or perishable items are final sale.
Do you offer international shipping?
Currently, we ship within the United States and Canada. We are working on expanding our delivery services to more countries in the near future.
What should I do if my order arrives damaged?
If an item arrives broken or damaged, please contact our support team within 48 hours of delivery with a photo of the item. We will send a replacement immediately.
Are the materials used in your products eco-friendly?
The Gift Baskett is committed to sustainability. We prioritize sourcing products made from natural materials and use recyclable shipping inserts whenever possible.